Author: iPipeline

iPipeline Announces Launch of Enhanced Product Features Report Service

09 June 2022, Cheltenham, UK

iPipeline® — a leading provider of low code / no code content-enabled digital solutions and services to the life insurance and financial services industry – today announced it is extending its Product Features Report Service within SolutionBuilder®, powered by Protection Guru®, to include multi-benefit protection comparisons.

iPipeline’s ground-breaking Product Features Report Service was previously limited to single benefit comparisons. This latest enhancement to the service allows advisers to compare both core product features and added value benefits across multiple plans, for multiple clients.

These added features help advisers to analyse simply, quickly, and efficiently both quotes and product quality on their way to selecting the right recommendation for their client, regardless of the combination of products, or their complexity.

“Over the last two years, we have seen the importance of added value service go through the roof, both for the adviser and consumers. The benefits are a key part of the advice and sales process by advisers,” said Paul Yates, Product Strategy Director at iPipeline. “This tool adds real value to their recommendation process, making advisers more efficient and productive.”

Yates added that “with this enhancement, Product Features Reports become even more powerful. A simple click of ‘Get Report’ produces a single focused report to help drive advice based on quality, in addition to price.” “In the last few years, SolutionBuilder has transformed advisers’ ability to quote for multi-benefit products,” said Ian McKenna, Director of Financial Technology Research Centre (FTRC). “At the same time, our Product Features Report Service has helped advisers identify which products offer broader cover on the features suited to the clients’ needs. We are delighted to be able to extend this capability to support analysis on quality and price to multiple benefits.”

What is the Advanced Electronic Signature?

What is the Advanced Electronic Signature?

The Advanced Electronic Signature, also known as the Advanced Digital Signature, is one of the most secure types of electronic signature. They use encryption to verify the identity of the signer and ensure that the document has not been tampered with.

How does the Advanced Electronic Signature differ from the other electronic signature types?

In this post, we will explain:

– The advanced electronic signature.

Advantages and disadvantages of the advanced electronic signature.

Regulations around it.

– How it differs from the qualified and basic electronic signature.

The Advanced Electronic Signature

Advanced electronic signatures are typically used for high-value transactions or sensitive documents. They offer a high level of security and legal certainty for electronic transactions.

Unlike simple electronic signatures, which are based on the signer’s username and password, AES are generated using cryptographic algorithms that protect the signature from forgery.

eIDAS

An Advanced Electronic Signature must satisfy four key requirements under eIDAS, a set of regulations from the European Union. These four advanced requirements include:

1. Be linked uniquely to the signatory.

2. Be capable of identifying the signatory.

3. It must be created using only electronic signature creation data that the signatory can, with a high level of confidence, use under his sole control. 

4. It must be linked to the data signed, in such a way that any subsequent change in the data is detectable.


Electronic Signatures are governed and categorised by eIDAS Regulation, which separates them into three categories:

1. Advanced Electronic Signature

2. Qualified Electronic Signature

3. Basic Electronic Signature

Advanced Electronic Signature Advantages

The advantages of using an advanced electronic signature include:

Increased security: An advanced electronic signature is more difficult to forged than regular electronic signatures. This makes them ideal for use in high security applications such as financial transactions or legal contracts.

Higher legal authority: The advanced electronic signature holds a much higher legal certainty than regular e-signatures.

Reduced costs: Advanced electronic signatures eliminate the need for physical documents and wet ink signatures. This can save businesses time and money.

Improved efficiency: Advanced electronic signatures can be used to automate processes such as contract approvals. This can improve the speed and efficiency of business operations.

Improved Security
Increased Security

On the other hand, there are some instances where a basic or qualified electronic signature may be preferred.

Advanced Electronic Signatures Disadvantages

Complexity: The advanced requirements of eIDAS can make advanced electronic signatures more complex to create and use than regular electronic signatures. This can make them less user-friendly and increase the learning curve for new users.

Limited compatibility: Not all software applications support advanced electronic signatures. This can limit their usefulness in some business environments.

Cost: Advanced electronic signature solutions can be more expensive than regular electronic signature solutions, due to the increased security and functionality they offer.

Qualified Electronic Signature

A Qualified Electronic Signature is the only electronic signature to have the same legal status within the EU as a written or ‘wet’ signature.  

A Qualified Electronic Signature is a certain type of electronic signature that meets advanced electronic signature requirements and is backed by a qualified certificate, meaning a certificate issued by a trust service provider that is on the EU Trusted List (ETL) and certified by an EU member state. 

The trust service provider must verify the identity of the signer and vouch for the authenticity of the resulting signature. Stringent signer identification and signer certificate requirements can make qualified electronic signatures impractical for many business transactions – so is often disregarded in favour of an Advanced Electronic Signature.  

Advantages

– The highest level of compliance, equivalent to a physical or wet signature. 

Increased security: qualified electronic signatures are more difficult to forge than basic e-signatures or handwritten signatures.

Disadvantages

– Can be impractical for customer use, user experience suffers.   

– More expensive and complex to implement. 

– May not always be accepted by all parties.

– They require a higher level of security: qualified electronic signatures must be stored on a secure device, such as a smart card or USB token, which can increase costs.

They can be revoked: if a qualified electronic signature is compromised, it can be revoked by the issuing authority, which could cause delays in transactions.

Basic Electronic Signature

According to eIDAS, at the basic level, an electronic signature can be defined as: 

Data in electronic form attached to other data in electronic form and which is used by the signatory to sign. 

Taking this definition literally, a document can be signed simply by scanning a signature or ticking a box in a document opened on any device. This could include a scanned signature image or the click of an “I accept” button on a website.  

Technically, the data is in electronic form and attached to a file, but there are problems with this model which eIDAS is trying to address. 

Primarily, the document can still be tampered with, and a “signature” can easily be forged (i.e., we cannot be 100% sure who ticked the box or provided the scanned signature to confirm the terms and conditions were accepted).

To put in more formal terms – neither the integrity nor authenticity of the document are guaranteed. 

Advantages

– The simplest to implement and the simplest process for customers.

– The lowest cost solution.

– Eliminates the need for paper.

– Audit trial.

– Much less room for errors.

– Faster turnaround times than handwritten signatures.

Disadvantages

– For some, businesses may offer insufficient auditing and controls.

– Do not have the same level of security as the Advanced or Qualified.

Less secure than Advanced or Qualified.

The main differences between a qualified electronic signature and a basic electronic signature are the level of security and the cost.

We created a post on the top 10 benefits of using an electronic signature; you can see that here.

Basic, Qualified & Advanced e-Signature Difference

Qualified electronic signatures, also known as QES, are the highest level of electronic signature available. They offer the greatest legal protection and are typically used for high-value contracts or transactions.

Advanced electronic signatures, or AES, are the second highest level of e-signature and offer more protection than a basic electronic signature. AES can be used for most business purposes but is typically not required for low-value contracts.

A basic electronic signature, also known as an ELS, is the simplest and most common type of e-signature. It offers little legal protection but is perfectly adequate for many business purposes, such as signing up for a newsletter or ordering goods online.

Once a business has identified the need to digitise or integrate an E-Signature platform and highlighted a set of target initial processes, the next step is to identify the best technology for their needs.

One of the key questions all businesses will need to address on their journey to digitisation, is what level of E-Signature software they need to implement to satisfy both their business and compliance requirements. 

How To Choose The Best Type

Now that we’ve covered the three types of electronic signature, you may be thinking to yourself how to choose the right one for your business?

How To Choose The Right Electronic Signature Type For Your Business

When deciding which electronic signature type to use for your business, you should first consider the value of the contract or transaction.

If it is a high-value contract, a qualified electronic signature may be required. If it is a low-value contract, a basic electronic signature will suffice. You should also consider the legal protections that each type of electronic signature offers and decide whether they are necessary for your business.

We recommend you segment your research and analysis into three topics:

1. Analysis of the regulatory and legal context.
You need to identify the constraints and risks associated with the use of electronic signatures for your specific business case.

2. Analysis of other types of risks and opportunities: for example, your company brand or image alongside any impacts on productivity, efficiency and costs.

3. The choice of the level of electronic signature, reconciling user experience and security needs.

AlphaTrust: eSignature & Document Processing Solution

How AlphaTrust Can Help: An eIDAS Compliant Electronic Signature Solution
AlphaTrust eSignature Solution: eIDAS Compliant

There are various Electronic Signature solutions available to businesses and it can be easy to assume that all offer similar features and benefits.

However, in addition to undertaking the analysis outlined above, it pays to research the Electronic Signature market, to gain a greater understanding of the solutions available and find the right for your business needs.

AlphaTrust by iPipeline is a process digitisation and Electronic signature platform, trusted by a number of high profile international brands, including: 

From simple send-a-document for signature to your most complex workflows, AlphaTrust provides a range of options to digitise processes.

Together, we will explore both options and agree the best approach for your business and technical infrastructure.

AlphaTrust Benefits:

1. AlphaTrust slots seamlessly into your existing processes; you choose whether to integrate via API or simply access via a personalised digital dashboard.

2. Cloud Based or on Premise hosting: AlphaTrust can be hosted in the cloud, or on premise. As such AlphaTrust is flexible to work within your business infrastructure and data compliance policy.  

3. API: AlphaTrust can be integrated into your business and processes for a simple API. This allows seamless integration.

4. Advanced Webform Builder: AlphaTrust includes validation logic, reflective questioning and is completely customisable to avoid invalid/incomplete forms being returned. 

5. Compliant: Complies with e-IDAS regulations for compliance and legality. Allows a full audit trail and meets the e-idas regulations making it compliant across the UK, Europe, North America and Asia.

6. 2 Factor Authentication: AlphaTrust allows users to employ two factor authentication for enhanced security and customer trust & confidence.  

7. Full Access to All Features: No matter how many transactions or users required, we provide full access to all features on any pricing model.  

8. 20 years + FS experts: As a financial services specialist technology provider, we are experienced and fully conversant in the challenges of delivering products and services in a robust legal and regulatory framework.  

To find out more on AlphaTrust and how we can help you, check out our product site below.

We’ll also be happy to provide a free tailored demo for you with an AlphaTrust specialist giving you the chance to see the solution live and opportunity to ask questions.

iPipeline launches cloud-based hosted authoring services for insurers to enhance their platform technology

26 May 2022, Cheltenham, UK

iPipeline® — a leading provider of low code / no code content-enabled digital solutions and services to the life insurance and financial services industry – today announced a range of new hosted authoring services for insurers, from its best-in-class SSG Digital platform.

This hosted authoring service allows insurers on the SSG Digital platform to enhance their technology ecosystems much quicker and more efficiently, providing a competitive advantage while offering an enhanced adviser experience.

The SSG Digital cloud hosted authoring services provides more control and speed, in addition to the simplicity of self-managed release cycles, which enable insurers to make proposition changes in real-time.

SSG Digital integrates seamlessly with an insurer’s existing technology ecosystem, driving targeted strategic improvements whilst empowering better productivity and innovation. The new hosted authoring services has already been deployed by and is in use with a market- leading protection insurer in the UK.

“In a dynamic market such as protection, every second counts,” said Chris Samuel, Business Operations Director at iPipeline. “The ability for insurers to be able to speed up their reactions to market movements, whether through competitive pressure, opportunity, or a changing risk landscape, is vital.”

Samuel added that “our insurer partners have already shown huge enthusiasm for this new range of hosted services, with a recent deployment evidence of the revolutionary impact we think they will make. Ultimately, enhancements such as these are part of our mission to build a more efficient, innovative market.”

Top 10 Benefits of using E-Signature over Traditional Wet Signing

Sherpa Score and iPipeline Announce Partnership to Improve Financial Resilience in the UK

04 May 2022, Cheltenham, UK

iPipeline® – a leading provider of low code / no code content-enabled digital solutions and services to the life insurance and financial services industry – today announced a partnership with Sherpa. Sherpa is expanding its financial resilience tool into the UK market and the extensive market data from iPipeline’s PreQuo product will be used to power it. This is important for providers and advisers across all areas of financial services because it means they will have a new high-quality, data-driven analytical tool to assess and serve their clients’ needs better.

Sherpa provides insurers, banks, providers and distributors with an interactive tool to engage their clients in the need for financial resilience, which helps to close the ’advice gap.’ Their innovative Sherpa Score allows consumers to input key personal financial information and obtain a financial resilience Score, which in turn, can be used to position the need for solutions such as protection and savings. A financial resilience Score helps people understand the impact of taking on debt and commitments without any form of safety net, should they face financial challenges. The Score can be embedded into existing consumer journeys, influencing and driving better financial habits.

This technology helps educate consumers about their personal risk profile and nudges them on the crucial importance of planning for the future. The solution uses data supplied by iPipeline’s PreQuo protection engagement product to produce personalised risk realities and prices to help engage consumers on the need and affordability of taking out protection cover.

“Financial resilience is a crucial subject and one which needs to be discussed in all households,” Paul Yates, Product Strategy Director at iPipeline, said. “For protection to hit home and be really considered around kitchen tables, we need to find innovative ways to engage and provoke. Sherpa Score does just this.”

“The combination of Sherpa Score’s AI-driven technology with the reach of iPipeline’s insurance platform will enable us to provide personalised insights to more customers and point them towards making better planning decisions that build their financial resilience,” Chris Kaye, Chief Executive Officer at Sherpa, said. The Sherpa Score platform is targeting further expansion into the UK, aiming to help all stakeholders within the protection market understand the crucial importance that financial resilience plays in happy, healthy households.

Cirencester Friendly Partners with iPipeline to Replace its Existing Protection Platform to Power Digital Transformation

21 April 2022, Bromley, UK

iPipeline® – a leading provider of low code / no code content-enabled digital solutions and services to the financial services market – today announced a long-term partnership with Cirencester Friendly, a leading mutual income protection insurer in the UK, creating greater accessibility, efficiency, profitability, and speed through digital transformation in the services the insurer offers to advisers and customers.

Through this partnership, iPipeline’s SSG Digital® platform will replace Cirencester Friendly’s existing protection IT platform, providing a next generation technology platform and launchpad which will drive the insurer’s extensive digital transformation and achieve greater productivity. Cirencester will now have the infrastructure and capability to meet the fast-changing needs and demands of both advisers and their members.

SSG Digital is a component-based end-to-end platform which will allow Cirencester to build a phased delivery plan for the new system – starting with agency and commission management – together with underwriting and new business modules. The power and flexibility of SSG Digital will enable Cirencester to transform its business on a stepped basis, focusing on delivering immediate benefits and value to advisers and its members.  

“Cirencester Friendly understands just how central their digital capability is to their ongoing success,” Ian Teague, UK Group Managing Director at iPipeline, said. “SSG Digital is a flexible componentised platform which enables providers to drive and manage their business without the usual tech constraints. At the heart of the platform, its new business and underwriting modules allow our partners to build the products they want and manage their philosophy in real-time, as the recent impact of COVID-19 highlighted just how crucial this power can be.”

“The Society has established an excellent reputation in the protection market by providing quality products and an excellent claims history, backed by personalised service,” David Macgregor, Commercial Director of Cirencester Friendly, said. “The introduction of on-line underwriting via SSG Digital will provide the opportunity for more applicants to obtain income protection cover in a shorter time frame. The digital transformation program supported by iPipeline will enable us to further enhance the levels of service to advisers and our members.”

The partnership between iPipeline and Cirencester will deliver a market-leading platform, cutting edge connectivity and adviser / customer self-serve functionality for the long-term.

National Friendly Protection Products Now Available to Intermediaries Through iPipeline’s SolutionBuilder Portal

31 March 2022, Cheltenham, UK

iPipeline® – a leading provider of low code / no code content-enabled digital solutions and services to the life insurance and financial services industry – today announced that National Friendly has selected its award-winning protection portal, SolutionBuilder, to help widen its reach with intermediaries.

The partnership means that intermediaries can now access National Friendly’s range of Income Protection products through SolutionBuilder, which enables advisers to easily compare quotes, product features and accelerate the apply process. SolutionBuilder currently drives approximately 50 percent of all intermediary sales in the UK.

Founded in 1868, National Friendly is a mutual society whose aim is to help its members meet their health, welfare and protection needs. The Bristol-based insurer will use iPipeline’s award-winning portal to drive growth of their short-term Income Protection products.

 “I believe that this partnership will offer maximum support to our intermediaries whilst boosting the distribution and visibility of our innovative range of income protection products,” Oliver Jones, Head of Sales and Marketing at National Friendly, said.  “This is an important new market for us. Already, our full Income Protection policy received a GOLD rating from the independent Protection Review, so we are confident this will be a successful launch, which will give advisers great solutions for their clients’ needs.”

“We’re excited to welcome National Friendly and look forward to developing our new partnership. In this ever-competitive market, as insurers adapt and innovate, SolutionBuilder continues to evolve to meet those changing needs,” Ian Teague, UK Group Managing Director at iPipeline, said. “We’re always striving to save advisers’ time by providing tools they can utilise through the recommendation process. SolutionBuilder is much more than a simple price comparison tool; it’s an innovative solution to help advisers and organisations grow their business.”

Top 10 benefits of using an e-Signature

Top 10 benefits of using an e-Signature – over traditional wet signing

Here are the top 10 benefits of choosing to use e-Signatures, over traditional wet signing practices.

For long-standing and established companies, it can be daunting to entertain the idea of implementing new digital practices, as digital transformation seems like a big change. However, even though the old analogue system has been working just fine, customers’ habits and expectations have changed.

In our modern and ever-changing world, many business practices across the globe are quickly switching from outdated contract procedures. It is evident just how new, faster paced solutions like e-Signatures can help with growth and efficiency.

e-Signature software gives companies just like yours, huge benefits such as faster contract negotiation times, greater signature security, quicker payment completion and an overall enhanced and more productive working environment.

Top 10 Benefits of using E-Signature over Traditional Wet Signing

1. Faster completion of contracts

Firstly, it is now more important than ever to be faster than our competition because if you’re not adapting, the competition have. The faster we conduct business, the more efficient the company and therefore…the more successful.

To understand how faster contract speeds may benefit your business, consider how medical professionals benefit from using e-signatures as standard practice every day. Medical professionals use e-Signature to complete time-sensitive forms and documents because delays here critically affect patient care. In this example, e-Signatures benefit the industry preventing unnecessary delays.

The result is a speedy and slick process, and in this instance – the protection of individuals health.

In this example, let’s look at how The Exeter, one of UK’s largest friendly societies, use e-signature and automation to help them speed up claims processes with our solution AlphaTrust.

Stated in our case study, “the time it takes to process a claim has been significantly improved with 50% of claims being digitally completed within 48 hours of the member receiving them. Currently we are seeing a 24% reduction in the time taken to process a claim from start to finish, and we expect this to improve further as we continue to iron out the new process.

2. An e-Signature lasts the lifetime of the contract

Wet signatures need constant repeating. E-Signatures eliminates the need for repetitive signing and ultimately improves the company and client relationship and communication experience.

3. Accelerate negotiations and implement quicker

With e-Signature software, there is no longer a need to wait for the repetitive delivery of paperwork through the mail. Each step in the contract completion process is authenticated and easily accessed by all parties. By using audit trails, any critical issues can be flagged and tracked until final execution making the process much faster.

Above all, negotiations can take place over the course of a phone call, video conference, email exchange or meeting instead of having to wait days or weeks for documents to be signed and sent back and forth physically.

4. No more waiting for global parties to return contracts

In this point, we’ll cover how global companies can benefit from e-Signatures. Similarly to point no.4, e-Signature software can greatly accelerate the contract procedure for global business interactions because signatures that are done electronically ensure there is no delay in updating or executing contracts. As a result, you get a much speedier roll out.

benefits of using an e-Signature

Paper processes slow down business efficiency and cause delays.

5. Tighter and more effective security

In addition to speed, security is a big benefit of transforming to digital as there is less worry about than with wet signed papers, which can potentially be easily tampered with.

Moreover, contract management software with e-signing capability can automatically detect even minor altering and record more data points than paper. Alongside this is the stringent protocol that is in place to ensure authenticity of the e-Signature and prevent fraudulent activity.

6. E-Signatures lets you get paid faster

Due to the fact it is so fast and easy to sign documents online, you’re likely to see faster contract turnaround. The use of e-Signatures makes it easier to execute contracts that have multiple signers.

What does that mean for you? No more waiting for all parties to wet-sign, because after the first person signs, e-Signature software can automatically send documents to the next signer. Receive the signed documents in minutes – as opposed to hours or days, and get paid faster than ever before.

Businesses in a variety of industries have reported that electronic signatures help speed up sales cycles by up to 400% – a figure that’s sure to persuade you into the modern way of conducting business.

7. Lower admin costs

On top of the all of the other financial benefits, the automated processes of e-signing can reduce the financial impact of human error such as signing mistakes. This can slow down the process or cause eventual costly problems if initially undetected.

E-signing software can help reduce the risk of human error by sending alerts about suspicious records or compliance issues involved with any contract. Audit trails lets you ensure everything is in order. Transformation to digital saves the cost of fixing problems that could have been prevented and freeing up time for your staff to conduct more business.

It’s also important to remember the obvious cost implementations of items such as paper, stationary, copying, packaging and shipping. These costs may seem minimal, but they add up over time and can make a huge difference to your bottom line.

Have you considered how much time your business spends managing paper processes? Or how costly each document is to create, print, stamp and send?

Our online calculator shows you how much you could save by switching to digital processes with an instant quote. Just enter an estimate of how many documents you process monthly and we’ll show you just how much you can save by automating:

How many documents
do you prepare and send per month?

Do you send less than 800 documents per month? Get in touch with our Sales team here to explore how we can help you.

*Unlike other digital signature vendors, AlphaTrust only charge once per transaction. Therefore, you can send multiple documents, with multiple signers, in one package, yet you only pay for a single transaction charge. Other vendors will charge for each signature on every document – enabling AlphaTrust to save you more.

8. Increased internal productivity

The time you get back by using e-Signature technology will help transform you and your business in terms of productivity. So, it allows you to close more deals, focus on more important tasks and make more money.

You can also automate document flow and reduce repetitive practices. For example, if you use the same documents regularly, the e-Signature software can help by providing templates to be reused as often as you need them, with less time spent editing documents for each case.

Top 10 benefits of using an e-Signature

How does your company handle its internal processes?

Let’s take the HR department as an example.

Numerous processes and scenarios within HR departments can be automated and digitised, without having to rely on paper. The advantages are many including a smoother process, faster turn around times and huge increases in efficiency, not to mention the impact on the planet.

We remember a time when email chasers had to be sent constantly, lost paperwork and forms from being misplaced, the list goes on.

Here at iPipeline, we have digitised all our HR processes using AlphaTrust such as:

• Employee Benefits such as private health insurance: usually, employees are given these as paper forms which get sent directly to insurance companies or intermediaries.

• Pensions: Employees joining business coming from different schemes and providers.

• Employee contracts: all employee contracts and new joiner forms.

• Expression of wish forms.

• NDA's.

• Internal promotions with change of terms or change in pay.

• Performance reviews.

9. Improved customer experience

Across all industry sectors, customer satisfaction has a significant influence on your business’ success. It goes without saying that your clients will be more satisfied should your interaction with them become simpler and more efficient.

Top 10 benefits of using an e-Signature

Today more than ever, our customers expect everything to be digital; companies using old and dated paper methods increase friction in the customer journey.

Ascot Lloyd, one of the UK’s largest independently owned IFA firms, relied heavily on face-to-face meetings. Covid-19 had a big impact on business operations and by partnering with us, AlphaTrust helped their advisers create a better and more streamlined client journey.

E-Signatures save your customers’ valuable time and make the overall signing process much more convenient for them too. They can sign documents and contracts on the go, on any device.

10. Track your contract progress

It can be so frustrating to constantly wonder, “Have they signed yet?” With e-Signature you can wave goodbye to the days of chasing contracts. e-Signature software makes it easy to track documents, follow up with the progress of contracts and can even send signers a reminder if they forget to sign on time.

AlphaTrust are pioneers in the electronic signature platform – providing all of the elements required for a variety of robust and flexible document workflows.

Benefit from:

•100% white-labelled, making AlphaTrust fully customisable. You keep your branding throughout the entire process.

• Diverse and flexible, so it can be applied to any paper-based process.

• Contains an easy-to-use dashboard and full audit trails.

• Optimised for desktop, smartphones and tablets.

To find out more on AlphaTrust or talk to someone in our team, please get in touch and we'll be glad to help!

iPipeline selected for 2021 Global InsurTech100 Award

25 November 2021, Cheltenham, UK

iPipeline® – a leading provider of low code / no code content-enabled digital solutions and services to the life insurance and financial services industry – today announced it has been selected as a winner of the 2021 Global InsurTech100 Award. A panel of industry analysts and experts, who reviewed companies’ applications and research on more than 1,400 InsurTech (insurance technology) companies within FinTech Global’s database, selected 100 winners around the world.

iPipeline offers UK financial product providers and advisers a range of technology to serve its customers more efficiently with greater data and management information. The technology includes distributor portals, SolutionBuilder and AssureWeb®, which process approximately 50% of all UK intermediary sales, and the SSG Digital® Platform, which has processed more than 3.7 million policies across protection insurance, savings, and investments and currently processes more than 30% of UK new protection policies.

Ian Teague, UK Group Managing Director at iPipeline, said: “We’re pleased to be one of the 2021 Global InsurTech100 Award winners. We have focused on bringing innovative global technologies of significance that streamline and accelerate business processes to the UK insurance market. The outcome is increased premiums, reduced costs and improved operational efficiencies that fuel growth for our provider and adviser customers in today’s highly competitive insurance marketplace.

“New digital models are required to remain competitive in today’s tough selling environment. Our SSG Digital® Platform is the most extensive end-to-end platform available in the UK, offering our customers extensive flexibility and levels of customisation and bespoke data matched to their unique business needs across all areas of financial services beyond insurance.”

About the InsurTech100 Award

The InsurTech100 is an annual list of 100 of the world’s most innovative InsurTech companies selected by a panel of industry experts and analysts. These are the companies every leader in the insurance industry needs to know about as they consider and develop their digital transformation strategies. The previous InsurTech100 lists received widespread attention. Companies that won places on the lists generated huge awareness among insurance firms and the wider insurance community. Many were approached directly by financial institutions while others got a more welcome reception from prospective clients and partners.

iPipeline’s PreQuo technology selected by Meet Parker to grow the broker protection market through social media

19 October, 2021, Cheltenham, UK

iPipeline® – a leading provider of low code / no code content-enabled digital solutions and services to the financial services market – today announced its technology solutions have been selected by augmented intelligence assistant Meet Parker to support mortgage brokers in delivering protection quotes on demand, allowing them to engage and convert more clients through social media.

iPipeline’s PreQuo® technology allows Meet Parker to give indicative life insurance premiums to brokers through Meet Parker’s AI Natural Language and Channel integration. Brokers using Meet Parker can give real time automated advice and indicative quotations to clients before connecting with a qualified insurance expert.

Meet Parker’s customisable AI Virtual assistant streamlines the mortgage process by connecting customers, advisers, and lenders at the point of inquiry enabling them to field queries on key issues. The new service with iPipeline is expected to be launched in January.

The Meet Parker agreement furthers iPipeline’s drive to grow the protection market by reaching new and often under-served markets through social media while helping mortgage brokers to use innovative technology to deliver important protection as well as securing their mortgages.

Paul Yates, Product Strategy Director at iPipeline, said: “We always want to work with forward-thinking companies who make the full use of technology to improve the market and deliver a better customer experience. Meet Parker has developed an amazing solution for mortgage brokers which is ideally suited to the protection market.”

Freddie Savundra, Founder of Meet Parker, said: “Protection is one of the most undersold and undervalued products on the market. The stats around being diagnosed with a serious or life-threatening condition speak for themselves. We are always looking at ways we can enhance the client journey when it comes to house hunting, whether renting or buying, and providing instant, on demand answers to our clients. iPipeline offers a best of breed product which thousands of brokers use on a day-to-day basis, and our team is thrilled to integrate this into Meet Parker’s Augmented Intelligence Solution.”

Top 10 Benefits of using E-Signature over Traditional Wet Signing

Cavendish Online launches direct-to-consumer quote and apply system using iPipeline’s Consumer Apply Technology

06 October 2021, Cheltenham, UK

iPipeline® – a leading provider of low code / no code content-enabled digital solutions and services to the financial services market – today announced protection distributor Cavendish Online has launched its revised quote and apply system, powered by iPipeline’s Consumer Apply™ technology, across its direct-to-consumer, advised and non-advised sales channels. Consumer Apply enables Cavendish Online to access direct-to-consumer products and analyse important market data.

Cavendish Online has also adopted iPipeline’s unique online service and multi-product comparison platform, SolutionBuilder®, across its advised and non-advised sales channels.

The integration is part of Cavendish Online’s ambitious and rapid growth plan for 2021 and beyond, with targeted expansion amongst markets such as younger consumers, renters and gig workers, all of whom are underserved by current distribution channels. iPipeline uses innovative technology to empower advisers and all distribution channels to better engage and serve their customers.

Ian Teague, UK Group Managing Director at iPipeline, said: “We are pleased to be able to enter the direct-to-consumer market with our Consumer Apply technology through one of the most highly-respected and innovative technology-enabled distributors, Cavendish Online. They have big plans for growth, and our technology is the perfect solution to help them deliver protection sales, both advised and non-advised, at scale and profitably.”

iPipeline offers insurers and distributors a range of technology to serve its customers more efficiently with greater data and MI. This includes distributor portals, SolutionBuilder and AssureWeb®, which process approximately 50% of all UK intermediary sales, while its SSG Digital® Platform has processed more than 3.7 million policies across protection, savings, and investments and currently processes more than 30% of UK new protection policies.

John Nelmes, Director at Cavendish Online said: “We have ambitious plans for rapid growth and need a market-leading technology provider to help us continue to deliver innovation across all of our protection distribution channels. Our ability to build flexible and tailor-made protection journeys, including quote and apply, is an essential part of ensuring the smoothest customer journey possible. It will allow us to scale while offering customers the best value solutions.”

Ascot Lloyd adopts iPipeline’s AlphaTrust e-Sign software

15 July 2021, Cheltenham, UK

Ascot Lloyd, one of the UK’s largest independently owned IFA firms, has partnered with iPipeline® to utilise its AlphaTrust® e-sign and process automation software, designed to increase efficiency in the work-from-home environment.

In the absence of face-to-face meetings due to the mobility restrictions of the ongoing pandemic, the need to digitise complex processes whereby advisers and clients are required to review and sign documentation has been especially acute. Hence, Ascot Lloyd has implemented iPipeline’s AlphaTrust software to help its advisers create a better and more streamlined client journey amid the restrictions imposed by the COVID-19 pandemic.

Ascot Lloyd originally began using AlphaTrust as a targeted one-month pilot in October 2020. Due to the success of the pilot in terms of both cost and time savings, Ascot Lloyd has decided to formally adopt AlphaTrust and roll it out company wide. Based on the pilot experience, it is anticipated that advisers will be able to arrange new policies for clients around one to two weeks quicker than when using the previous paper-based process.

AlphaTrust is a fully-brandable, compliant e-signature and document-process automation solution that securely digitises the creation of legally enforceable business records. From simple send-a-document for signature to a company’s most complex workflows, the technology provides a range of options to digitise processes. Third party risks are also avoided because there is no exposure of client data in documents typically routed to other e-signature vendors.

Rachel Lines, Operations Director at Ascot Lloyd, said: “At Ascot Lloyd we recognise the importance of always providing timely and effective advice to our clients. In implementing AlphaTrust, we have ensured our advisers are fully equipped to deliver their best-in-class advice to clients through the remote-working environment. Whilst the pandemic has added layers of complexity to previously straightforward processes, it has also acted as an accelerator to our digitaliastion efforts and we remain focused on identifying new ways to ensure we use the time of our advisers and clients efficiently.”

Paul Yates, Product Strategy Director at iPipeline, added: “By adopting AlphaTrust, Ascot Lloyd has taken a lead with its commitment to streamlining processes and embarking on a programme of digital transformation. AlphaTrust will not only improve processes for advisers, it will also benefit the end customer as well – both in a COVID-impacted remote-selling world and beyond. It helps Ascot Lloyd free up more time for advice – which is a sorely needed scarce resource.”